Sometimes, you may feel that public transport services are not meeting your child’s needs. If this is the case, then you will need to make your concerns known to the relevant transport authority. You can make your complaint by letter, by email, by telephone or in person to any of these.
The Department of Transport does not process complaints.
We have listed the various channels associated with the different transport providers around Ireland in the table below.
Bus Éireann
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Dublin Bus
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Go-Ahead Ireland
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Iarnród Éireann (Irish Rail)
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Luas
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National Transport Authority
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